Description
- Separative Design: This bed is designed for two uses. You can either remove the cushion and use it on its own, or put the backrest on to give your dog a sense of security.
- High Quality: With soft material, which is skin friendly, provide the pet with a soft and comfy feeling, helps them to calm down faster, ease anxiety and sleep well. This sofa is available in a wide range of colours, so you can choose according to your home decor.
- Anti-slid: Dripping anti-slip granules on the bottom of the sofa to prevent moisture and slippage.
- Easy to Clean: This dog bed is 100% washable. The light weight is easy for you to remove and install the cover. You just need to toss it in the washer, make a deep clean.
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.