Description
- 3.2 L/108 OZ Large Capacity: Large capacity and big drinking table of this cat water fountain eliminates worry about refilling the water as often. There are marked lines inside of the fountain to show the lowest and highest water level.
- 304 Stainless Steel & BPA Free: The cat fountain is made of high quality stainless steel, more durable and corrosion resistant. It is dishwasher-safe. This helps prevention of bacterial adhesion.
- Fresh Water with Multiple Filtration: The cat and dog water fountain is equipped with an activated carbon filter and a pre-sponge filter. The sponge captures bulky contaminants such as pet fur and debris. The activated carbon removes nasty tastes and odors.
- Ultra Quiet: The fountain pump is ultra silent when running, keep it below 20db, only the sound of water flow can be heard. Even if it runs at night, it will not affect your and your pet’s sleep.
- East to Set up and Clean: Cat drinking fountain is easy to assemble and disassemble for cleaning and replacing.
- Note: The pet fountain Doesn't come with a wall plug. It is recommended to use a regular 5V, 1A adapter or power bank to operate it.
✓ FREE SHIPPING via USPS (tracked)
✓ 30 Day Money Back Guarantee
✓ Excellent Customer Support
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.