Description
Why You Needs This Pad?
Pets are our good friends. We should take good care of them. In summer, pets will feel hot and hard to rest. We need to give them a cool and comfortable sleeping environment. Our pet mattress is made of soft material with ice touch on the surface and has a super heat-absorbing ability, As long as the pet is placed on the pet mat, it can absorb the heat from the pet and provide a comfortable sleeping environment for the pet. They will not be noisy anymore, and your family will have a quiet environment.
Product Detail
Key Benefits
- Self Cooling in Summer - This is an easy-to-use pet cooling mat that does not require water, electricity, or refrigeration. Just put the dog cooling pad on the floor or where the pet rests, and then put the pet on it. The ice silk pad can absorb the body heat of your pet, allowing your pet to enjoy a cool and comfortable feeling in summer.
- High-quality Materials & Safety - This cat and dog cooling pad has a double-sided function, one side is made of high-quality self-cooling ice silk fabric, which can absorb the body heat of the pet, and it will feel cool when you touch the surface, making the pet feel comfortable instantly. The other side is made of high-quality air-permeable mesh, which radiates the heat absorbed from the pet and increases the softness of the mattress. It is 100% safe for animals, adults and children.
- Perfect Gift for Pets - Our sleeping dog mattress is also very suitable for elderly animals, or those injured animals recovering from surgery, so as to relieve the discomfort and pressure caused by their body pain and swelling, maintain the comfort of pets, and provide a good sleeping environment for pets. It's an ideal cooling blanket mattress for all dogs and cats.
- Outdoor & Home Use - Our cooling pads can be placed directly on the floor for pets to sleep, or you can put them in kennels, sofas, beds, pet beds, car seats, lawns, and beaches in the shade. Foldable, easy to carry, and store pet mat, very suitable for travel or outdoor activities.
- 100% Satisfied Guarantee: We are committed to providing customer high-quality products and the best shopping experiences. If you meet any issue, just send an email to us and all issues will be solved within 24-48 hours.
Donations
Cooling Mat Size Guide
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.