Description
Custom Pet Portrait Embroidered Sweatshirt Dog Mom, Dog Dad Sweatshirt with Pet Name
Hey there! We’re so happy you're here! We love creating each custom piece and being able to design a custom embroidered sweatshirt just for you that preserves your memories for a lifetime.
• We will design the artwork to expertly translate your dog, cat, or any animal into a beautifully embroidered sweatshirt.
• Please choose a front-facing photo with good lighting.
How to choose the best photo?
Take photos in natural light. You’ll want even lighting without any shadows.
The best angle is straightforward and close, so we can see all the details of your pet.
If you can’t decide which photo is best, please email us and we’ll help you out.
All embroidery is directly stitched onto the sweatshirt. We’re thrilled and proud, and we can’t wait for you to experience the difference.
• Upgrade your dog lover status with our top-selling sweatshirt - a perfect blend of sophistication and comfort that's sure to turn heads. With over 25,000 stitches, 15 thread colors, and hand-drawn designs carefully chosen for you, creating your own custom pet embroidery will feel like a VIP experience that will be treasured for years to come. This timeless unisex sweatshirt is a fan favorite and is built to last. Order yours today and surprise the cat dad or dog mom in your life with a gift they'll adore!
Additional Information:
• Sizes: S/M/L/XL/2XL/3XL
• Colors: White, Black, Grey, Sand, Light Blue, Light Pink
• Material: Fabric weight 300 GSM 80% Cotton, 20% Polyester
Care Instructions: Please hand wash with cold water. If machine washing, turn the sweatshirt inside out and wash on a gentle cycle with cold water, then let it air dry. DO NOT use a dryer as high heat can damage the embroidery. Due to the nature of pigment dye, some pigments may remain on the surface of the garment. We strongly recommend washing with similar-colored garments, as some of the pigment dye may stain light or white clothes in the wash cycle. Washing with cold water will reduce the chance of staining. Please DO NOT use any stain removers, as it will strip the dye from the sweatshirt!
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.