Description
Keep your doggy active and happy with this fun, stimulating, interactive enrichment tug toy!
You may have noticed that dogs love to play tug of war! The benefit of this tug toy - it allows dogs to play all by themselves. Perfect for pawrents who want to keep their doggy's busy while they aren't home.
Simply place the double suction cup end onto clean flat surface, floor and watch as your dog tugs away independently, providing plenty of entertainment while tiring your fur baby out.
The extra benefit with this toy is the enrichment barrel, place treats, kibble or paste between the rubber nodules on the barrel to provide a fun enrichment challenge for your furry friend. While they forage for the treats the rubber nodules on the ball massage and help clean their teeth, to prevent plaque and tarter breeding.
For stronger grip on wooden floor, tiles or slightly uneven surface, place the enhanced floor suction sticker onto the clean, dry surface and place suctions cups onto the sticker.
- Material - Non-toxic TPR rubber & rope
- Clear suction sticker supplied
Size:
- Total Length: Approx 42cm
- Football Size: 12cm x 5cm
- 2 Suction Cups: 9.5cm
HANDY TIPS:
- To ensure the best suction possible, make sure both the surface and the suction cup are clean without any residue that will impact suction.
- Avoid using the suction cup on any areas that may have gaps or area's for pocket holes and uneven surfaces as this will impact the effectiveness of the suction cup.
- When placing suction cup on a surface, use either your foot or press down hard on the top of the suction cup as this will ensure the best suction for the toy is provided.
- Due to different climates, the rubber suction cup can become tougher, simply run it under some hot water to soften prior to application.
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.