Description
About this item
- Dual Expandable Backpack Carrier for LARGE and Fat Cats up to 24 POUNDS. This cat backpack carrier increases your pet's visual space via front transparent hard shell, the front extension is zip up to have extra 4 inches larger room and better ventilation all the time.
- Are you still using the SMALL cat bubble backpack while your little kitten grows up. Your furry friend deserves to own a bigger one. That's the exact intention we add the front extension, 4" extension in front means bigger and roomy inside, fits up to 24 pounds large fat cat.
- ECO-FRIENDLY AND NON-TOXIC PET-SAFE MATERIALS MADE BACKPACK FOR CATS. Light weight and super wear-resistant shell perfectly against biting and scratching by pets. Entire backpack is less than 3 lbs only. Airline Approved and fits under the seat.
- TWO CARRYING WAYS. Portable and Wearable shoulder pet carrying carrier backpack with adjustable chest buckle for travel and hiking outdoor activity, the real travel backpack for cats.
- This backpack for cats, great bookbag carrier for cat provides protection for your furry friends and adheres to Amazon's return policy.
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.