Description
In winter, many dogs and cats feel as cold as their owners. Coldness can lead to illness and difficulty in sleeping. In order to keep your dog warm and healthy in winter, you must choose a comfortable and safe heating pad for them to ensure that they spend a happy and warm winter. Our iMounTEK pet heating pad is specially designed to provide your pet with a warm winter. It feature intelligent temperature controller with high-quality circuit board to heat rapidly and prevent overheating and burning, ensure pet safety and prolong the service life of the product. Don’t forgot your beloved member of family.
Features:
- Upgraded Heating Pad for Pets: Upgraded 17.7 x 17.7inches heating pads keep your beloved family members (dog, cat, rabbit, etc.) warm and comfortable when spend winter. An ideal gift for senior pets, arthritic pets, new born pets, pregnant pets or animals recovering from illness or injury, etc.
- Waterproof & Moisture-proof Pet Heating Pad: Durable oxford fabric and waterproof material for long- lasting, comfortable, flexible, waterproof, dust free, anti-electric shock (ensure your pet's safety), easy to clean by hand.
- Power-off Protection Temperature Control: Intelligent high/low temperature controller with high-quality circuit board prevents overheating and burning (The temperature can be adjusted between 95℉-104℉). It can avoid overheating to ensure pet safety and prolong the service life of the product.
- Rapid Heating Technology: The product can achieve rapid heating within 5 minutes, no need to wait long time anymore. It is recommended that you can use high temperature to quickly raise the temperature to the ideal temperature and then switch to low-temperature to keep constant temperature.
- Pet Security: Chewing-resistant Cord and UL listed Adapter can better protect your pets from getting electric shock, which is perfect for those naughty pets who love to bite. Note: Indoor use only.
- Care Instructions: Unplug the heater pad and clean with a damp cloth. Do not plug in until the pad is completely dry.
Note:
- Please keep the pad flat when it in use (do not put it on sofa);
- Don't fold it when you use.
- Don't wash and clean dry;
- Put it away from children;
- Switch off the pad when you leave;
- Do not use it when it gets wet;
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.