Description
Reinforced and sturdy handles
The bag handles are made of velcro opening for easier use and longer service life.
Anti-friction bottom design
The bottom of the bag has an anti-abrasion design to prevent wear and tear on the bottom of the bag, making it easier to use.
Bi-directional slider design
Bi-directional slider design, more convenient to open and close the bag, can be locked, safe and convenient.
Item Type: Luggage
Item Weight: 3kg/4kg
Item Height: 56cm / 22inch
Item Length: 36cm / 14.2 inch
Item Width: 29cm / 11.4 inch
Luggage Type: Carry-Ons
Gender: Unisex
Have Drawbars: Yes
Brand Name: LeTrend
Caster: Fixed Casters
Main Material: Oxford
With Lock: Yes
FAQs
US SHIPPING COSTS
Free Shipping On All Orders!
About Delivery Time?
We will send you an email to inform you about the shipping time of your order after we have shipped the goods, usually the delivery time is 7-20 Days. If you do not receive the shipping notification email, please contact us first. We will get back to you within 24-48 hours(M-F).
Customer email: support@willhappys.com
Delivery time is affected by many factors such as destination country, customs, weather, etc. This is what we have been working on to make it better and improve. There will be some delay on the delivery also because of Covid-19.
How to track your order?
We try to send your order number to you within 48 hours. If you already have a tracking number, you can track your parcel here:https://www.17track.net/en.
What happens if I’m not in when my order arrives?
It shall be highly appreciated if you can be at your shipping address for a signature will be asked once the parcel is shipped by express shipping.
But please do not worry if you cannot. Go to the local express shipping company or post office with your tracking NO. to pick up the parcel as soon as possible when you are back home.
Why it says it's delivered while you receive nothing?
Usually, the parcel will be delivered to your shipping address which you left on our order, but your parcel may be delivered at your local post office or shipping company. You may contact them with your tracking Num to pick up the parcel as soon as possible.
If you still can't find the parcel in the shipping company or post office, please contact us as soon as possible, and we will offer you an appropriate solution.
Thanks for your understanding.
How do I change my order?
To change orders please contact our customer service department as soon as possible. We will endeavour to change your order as requested, this may not always be possible as the item may have already been despatched.
Customer email: support@willhappys.com
How can I cancel my paid order?
You can contact us by email in the following format: cancel order reason, your email and Order No. (Order screenshot).
Customer email: support@willhappys.com
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.
How do I place a return or exchange?
We always want you to love your items as much as we do! That said, if something isn’t right or you’re not completely satisfied, you can contact us immediately at support@willhappys.com, we will solve it for you within 24-48 hours. Our products have a 30-day quality guarantee. If you want a refund, we will also help you to process it immediately, and the refund amount will be returned to your account within 24-48 hours.
Our customer service team will get back to you within 12-24 hours(M-F). Please wait for our reply and do not open a PayPal case immediately after placing an order. We will FOR SURE refund you for unfilled orders.